What Our Clients Have to Say
Each year, Capstone On-Campus surveys our existing clients to assess overall satisfaction. We also want to ensure we continue to provide them and their student residents with remarkable services. Included below are a few of the questions and responses from our most recent survey:
As a client/partner institution with Capstone On-Campus Management, what do you value?
• The seamless integration of the site and property management with the University housing licensing and residence life program.
• Prompt responses, integrity.
• Integrity, flexibility, student focus, fiscal responsibility. Contribution to the campus’ mission and goals.
• The experience, expertise and level of customer service.
• Collaboration, communication, student centered.
• Accurate and regular communications, a focus on customer and resident satisfaction
What do you like most about our services?
• The seamless integration among all parties; from owner trustees, university facilities, residential education and services…
• The staff is professional; they do their jobs and I don’t need to babysit.
• Experience in higher education housing.